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Good customer service is the lifeblood of any business. We offer promotions and
slash prices to bring in as many new customers as we want, but unless we can get
some of those customers to come back, our business won’t be profitable for long.
Good customer service is all about bringing customers back. And about sending them
away happy –happy enough to pass positive feedback about our business along to others,
who may then try the product or service we offer for themselves and in their turn
become repeat customers.
The essence of good customer service is forming a relationship with customers–a
relationship that individual customer feels that he would like to pursue.
Macadamia Info Solutions is keeping such a relationship by providing 24hour support and
service to the customers. Macadamian team take care of all the customers without
any preior complaint.
Macadamia Info Solutions take care of the backups of the databases once in a week of the
all the softwares running on net.
Macadamian technical team is available on yahoo messanger at "macadamiachd".
Macadamian technical team is available on yahoo messanger at "amangargptl".
Macadamia Info Solutions provides a variety of support services to match clients
needs:
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Standard
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Priority
· 24x7 Support
Standard
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Unlimited online
support
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Answers to questions
about product features
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Technical troubleshooting
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Clarification
and explanation of support documentation
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Guaranteed response
time
Priority Support
·
All features of Standard Support
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Telephone support during business hours
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3-hours guaranteed response time
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Available as an add-on service
24x7 Supports
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All features of Standard Support and Priority Support
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Dedicated technical support representative
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Provides customers round-the-clock mobile phone access to
technical support staff, with a maximum response time of no more than 1 hour
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Available as an add-on service
Macadamia team is commited to provide best service and quick support to the customers.
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